AVIACS Simplifies Event Reporting for Improved Safety and Compliance
AVIACS Simplifies Event Reporting for Improved Safety and Compliance
Introduction
In the aviation industry, event reporting is a critical process mandated by EASA regulations. It enables operators to quickly identify and address safety concerns, ensuring compliance and preventing future incidents. All stakeholders—airlines, MROs, airports, … —are required to maintain robust event reporting systems.
Event reports can cover proactive issues or reactive incidents that have already occurred. These events range from technical issues in CAMO or Part 145 environments to operational challenges during flights or on the ground. AVIACS offers standardized ECCAIRS forms and customizable templates to accommodate specific needs.
The Challenge
Before adopting AVIACS, event reporting was a cumbersome and error-prone process:
- Manual Reporting: Paper forms posed risks of loss, incomplete information, and delays in notifying key personnel.
- Inefficient Processes: Manual reporting required additional follow-ups to collect missing details, consuming time and resources.
- Resistance to Reporting: Employees hesitated to report events due to the complexity of locating the correct form and completing the process.
These challenges often resulted in improperly reported or unreported events, creating risks of non-compliance and missed opportunities for corrective actions.
"The system has enhanced the robustness of event reporting, improved traceability, and motivated employees to report incidents. It’s a win-win for safety and compliance."
The AVIACS Solution
AVIACS revolutionized the operator’s approach to event reporting with a user-friendly, digital solution:
- Accessible Forms: Intuitive forms are available on any device—PC, tablet, or mobile—ensuring reporting can be done from anywhere.
- Streamlined Fields: Predefined fields standardize data entry, minimizing errors and ensuring completeness.
- QR Code Integration: QR codes displayed in operational areas direct employees to the reporting interface, encouraging participation.
- Real-Time Notifications: Safety managers are instantly notified of new reports, enabling immediate action and compliance with EASA’s 72-hour submission requirement.
Implementation
The implementation process was immediate, with no disruptions to ongoing operations. Employees quickly adapted to the new system, and training was minimal due to the platform’s simplicity and ease of use.
Results
Since adopting AVIACS, the operator has seen significant improvements:
- Elimination of Paper: All reporting processes are now fully digital, reducing administrative overhead.
- Faster Processing: Event reports are logged and analyzed quickly, leading to more timely corrective actions.
- Increased Reporting: The number of reported events has risen, thanks to the streamlined process and improved accessibility.
- Enhanced Relationships with Authorities: EASA and DGAC officials have expressed satisfaction with the system’s compliance and traceability features.